FAQ
Q1. What is your terms of packing?
A: Firstly, we will pack our goods by protective film. Then we will put it in a neutral cartons. Third,we will pack it in standard export wooden case to protect the goods perfectly.
Q2. What is your terms of payment?
A: 100% be made before shipment; T/T 50% as deposit, and 50% before delivery. We'll show you the photos or video of the products and packages before you pay the balance.
Q3. What is your terms of delivery?
A: EXW, FOB, CIF.
Q4. How about your delivery time?
A: Generally, it will take about 7-9 working days after receiving your advance payment. The specific delivery time depends on the items and the quantity of your order.
Q5. Can you produce according to the samples?
A: Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures.
Q6. What is your sample policy?
A: We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.
Q7. Do you test all your goods before delivery?
A: Yes, we have 100% test before delivery.
Q8: How do you make our business long-term and good relationship?
A:1. We keep good quality and competitive price to ensure our customers benefit ;
2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.
3. We provide effecient after sale-service. We can also send technician to support the installation.
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